Support
Support and order help
Where to get help with purchase, activation, license delivery, billing, and technical questions.
Contact Channels
| Purchase and billing | sales@swiftlabel.io |
|---|---|
| Activation and technical support | support@swiftlabel.io |
| Administrative requests | admin@swiftlabel.io |
Target Response Windows
License deliveryHighest priority. Include your purchase email and order ID so the order can be located quickly.
BillingHandled by sales. Include company name, billing details, and payment email when requesting invoice support.
Technical questionsInclude SwiftLabel version, operating system, project type, and a short reproduction note.
After Purchase
- The checkout success page shows payment, license, and email delivery state.
- The private order link can be used to recover order status without exposing customer data publicly.
- If email delivery fails, support can retry delivery from the order record.
- If activation fails, include the license key prefix, device count, and error message.